General

What languages does Swype Beta support?

The current beta supports over 50 languages. Pre-loaded versions of Swype, available on our partners' devices, support those and many more languages. Keep an eye on http://beta.swype.com for announcements about new versions. Also, join our forums at forum.swype.com and head to our Linguistics subforum to suggest new languages and contribute to developing existing ones!

Which languages are supported by Dragon Dictation?

The current version of Swype w/ Dragon Dictation supports the following languages for voice-to-text: English US, English AU, English UK, French, French Canadian, Italian, German, Spanish

This list will be expanded in early 2012. If your language is not currently supported, Dragon Dictation will default to English US, regardless of your current keyboard layout.

Can I speak commands and punctuations when I use Dragon Dictation?

Yes. If you want to have punctuation in your dictation results, you can speak them by saying "comma", "period", etc. Some special symbols such as "$", "%" are automatically placed in context. You can also perform some basic text commands by speaking them; for example you can say "New Paragraph" to have a new paragraph in your dictation. For a list of commonly used commands and punctuations, please check the "Features and Usage" section of the Dragon Dictation FAQ, located here.

Do I need an internet connection, data plan, or WiFi?

The basic functionality of Swype does not require an internet connection. However, the following features require a connection to the internet, either through a cellular data plan or WiFi connection:

• Dragon Dictation
• Language downloads
• Automatic updates

What is Swype Connect and how does it affect my privacy?

For a description of what Swype Connect is, what it does, and how we handle your privacy, please see this thread on our forums.

How can I buy Swype? / When will Swype be on the Android market?

We have considered a direct-download sales model, but there are two challenges to that approach:

• Customer Support - Providing Swype users with the level of professional support they deserve is a priority for us. We're still a small (but quickly growing!) company, and we don't have the resources necessary to support a full end-user sales model. It is much more efficient for us to focus on improving Swype and to partner with large organizations like Samsung and T-Mobile who already have customer support structures in place.

• Device integration - Swype isn't just an app; it's a keyboard - the most widely used piece of software on a device. It interacts with nearly every single application on the phone. As such, it's more like a system component than an application. For each device release we do a tremendous amount of testing and we *always* find issues due to the varying components - the OS version, the device hardware, the OEM UI implementation, etc. In addition, some features can't be implemented without an OEM's engineering assistance. We end up doing a large amount of work on each device to be sure that you have a great experience entering text using Swype. So, we appreciate your enthusiasm, but we are not ready to do direct-downloads at this time.

When/how can I put Swype on my iPhone/iPad?

Unfortunately, due to limitations imposed by Apple on the types of applications they will allow sold in their marketplace, we have no short-term plans to develop Swype for Apple products. If you love Swype and absolutely must have it on your Apple devices, let Apple know by sending them a friendly email! With a bit of luck and the support of our fans, hopefully we'll be able to offer Swype on the iPhone and iPad in the future!

Troubleshooting

I Forgot my password!

Easy. Just reset it here using the link in the lower left corner.

I need to download Swype again but I've lost/deleted the email containing the download link. Can you send me another email?

We'd be glad to! Simply login using the email and password you registered for the beta program with, and click the "Resend me the Invite Email!" link in the lower right corner. You'll receive another copy of the email containing the download link in just a few minutes. Alternatively, you can use your phone's web browser to login and there will be a download link available directly on that page.

I click the link in my activation email to download Swype, but I'm told that my phone is not an Android device, even though it is! What do I do?

This message means that you may have your browser in "desktop mode", or are using something other than the Android default browser (like Skyfire or Opera Mini). To turn the Mobile View setting back on in the Android browser - Open your browser settings (click menu > more > settings) and locate the option for "Mobile view." Click the checkmark next Mobile View if it is unchecked and retry the download link from your email. If the setting is enabled and you are still getting this error, please head to our forums for support.

I am trying to download and install Swype Beta using the Swype Installer and I'm getting the message: "Parse Error: There is a problem parsing the package."

The primary cause of a Parse Error is an interruption in your network connection while downloading Swype. It is usually resolved if you run the Swype Installer again while connected to a WiFi network. Certain third party browsers, like Skyfire and SteelBrowser, also cause this issue. If you still receive a parse error when using WiFi and the default Android browser, please head to our forums and request additional help there.

I installed Swype BETA but when I try to use it, it beeps, flashes a blue border, or gives me an error saying "Swype is configured for another device..." and doesn't enter text. Tapping still works.

Your installation is corrupt and Swype isn't properly licensed. First, make sure you have the latest installer available at http://beta.swype.com/android/get, then run SwypeInstaller to attempt to repair your installation. If you continue to have problems, visit our forums for support.

I receive an error about Swype not being available for my phone's "Screen Size"

Most likely you're using an older version of the Swype Installer and need to upgrade. Easy! Follow the instructions here and uninstall the old Swype Installer then install Swype again. If you're using the latest installer, please visit our forums for support.

I've heard that my device comes with Swype pre-installed in other countries. Shouldn't mine have it too? What gives?

In addition to partnering with device manufacturers, we are also partner with wireless carriers. Therefore, if your phone was purchased in a region that our partnerships do not cover, Swype won't be included. If you own an Android-powered device, you can register for our beta program at http://beta.swype.com. Swype for Windows Mobile is, unfortunately, not currently in beta, so there is no legal trial available for download.

My question isn't answered here. How can I get additional help?

While we do not offer any kind of official support for our beta program (the software is offered "as-is" and may contain bugs), we've set up a forum where users can discuss issues amongst themselves, ask for help, and get feedback from the Swype team. Just head over to our forums, register an account, read through all of the help topics we've already posted there, and make a post in the appropriate section.